Terms & Conditions

Welcome to the VALO2 AGENCY website.

These Terms and Conditions set out the general rules for using https://valo2.com, including browsing content, reviewing services, submitting inquiries, and applying to join our talent network.

Please read these Terms carefully before using the website.

By using the website, you agree to comply with the terms applicable to its use, without prejudice to rights granted to you under mandatory applicable laws.

If you do not agree with these Terms, please refrain from using features that require their acceptance.

The VALO2 AGENCY website provides information about digital development and software engineering services, which may include:

• Website design and development.
• Web applications and SaaS platform development.
• Mobile application development.
• Custom software and systems engineering.
• User interface and digital product experience design.
• API integration and business automation.
• E-commerce solutions development.
• ERP and CRM solutions.
• AI-powered software solutions.
• Ongoing maintenance and technical support.

Information about these services is intended to introduce visitors to our areas of work and possible solutions for discussion.

The provision of any service is subject to evaluating requirements and technical feasibility and agreeing on a project scope.

You may use the website for lawful purposes, including learning about services and contacting us regarding projects and professional inquiries.

When using the website, you must not:

• Attempt to gain unauthorized access to the website or related systems.
• Submit malware or content intended to disrupt services.
• Abuse forms to send spam or unauthorized automated requests.
• Impersonate another person or organization.
• Knowingly submit misleading information through forms.
• Use website content in ways that infringe intellectual property rights or applicable laws.
• Attempt to bypass the website’s security controls or technical restrictions.

Appropriate technical action may be taken to address use that threatens the security or stability of the website, in accordance with applicable law.

We aim to provide clear and accurate information about our services and areas of work.

However, technical details, tools, and implementation approaches may change over time.

General website content is not a guarantee that a particular service or technology will be suitable for every project.

Examples of services, technical approaches, and deliverables are illustrative unless expressly included in a specific project agreement.

The website provides a contact form for submitting inquiries about projects and services.

By submitting an inquiry, you enable us to review the information provided and contact you to discuss requirements and possible next steps.

Submitting the contact form does not automatically create a services contract or constitute final acceptance of a project.

Submitting an inquiry also does not guarantee that a project will be accepted, a quotation will be provided, or work will begin.

Any subsequent contractual relationship is subject to a separate agreement defining the scope of work, obligations, and relevant terms.

Project cost, duration, and requirements depend on the nature of the work, technical scope, features, and necessary integrations.

General information on the website is not a binding offer of a particular price or delivery schedule.

When a project is agreed, the details may be documented in an accepted proposal or a separate services agreement, depending on the engagement.

Such documents may address:

• Project scope and required deliverables.
• Implementation phases and agreed timelines.
• Fees and payment terms.
• Responsibilities of the parties.
• Procedures for reviewing changes to scope.
• Testing, acceptance, and handover requirements.
• Intellectual property ownership and rights to use deliverables.
• Warranties, maintenance, or support, if agreed.

Specific terms agreed in a project contract take precedence regarding matters governed by that contract, except where prohibited by applicable law.

Project requirements may change during discussions or implementation.

If additional requests or material changes arise, their impact on cost, timelines, and deliverables should be discussed before approval under the change process for the relevant project.

General website information does not create an obligation to provide additional features or services without agreement.

Website materials include text, designs, visual elements, brand identity, software content, and other materials published on the website.

Rights in each element belong to its respective owner or relevant license holder, depending on the material and applicable rights.

Protected content may not be copied, redistributed, or commercially exploited in violation of applicable rights or licenses without the necessary authorization.

Browsing the website does not grant an implied license to use trademarks or protected materials beyond uses permitted by law.

Ownership of work and deliverables produced for clients is determined by each project’s agreement.

The website may feature examples of previous work or case studies describing the nature of projects and services provided.

Such information is presented for introductory and illustrative purposes.

A description of a previous project should not be taken as a guarantee of identical results in another project, since requirements, circumstances, and technical constraints differ.

Case studies may include links to external websites owned or operated by their respective owners.

The website may allow people interested in professional collaboration to submit their experience and details through a talent network form.

This form is intended to receive and review professional information when needed.

Submitting an application to the talent network does not constitute automatic acceptance of an employment application and does not guarantee a vacancy, interview, job offer, or contractual relationship.

Any possible professional collaboration is subject to separate discussions, evaluation of requirements, and agreement on appropriate terms.

Applicants must submit accurate professional information and be authorized to share any files and links they provide.

The website may link to other services or platforms, including WhatsApp, client or previous-project websites, or other external tools.

Those websites and services are subject to their operators’ own terms of use and privacy policies.

A link does not mean we control external content or guarantee its availability, security, or suitability for any purpose.

We seek to operate the website reliably and make key information and features available to visitors.

However, availability may be affected by maintenance, updates, technical faults, service provider outages, or events outside reasonable control.

We do not guarantee that the website will operate without interruption or error at all times.

Certain website features may be updated, changed, or discontinued as needed, subject to existing legal or contractual obligations.

We may use security measures to validate requests and protect forms against misuse, including techniques to counter spam and automated requests.

You must not disable or bypass these measures or use the website in a way that threatens its security or the security of its users.

We also recommend not submitting passwords, payment card information, or other highly sensitive data through general contact forms.

General information published on the website is intended to introduce our services and provide a means of contacting us.

To the extent permitted by applicable law, we are not responsible for harm arising from inappropriate reliance on general website information, or from interruptions and failures beyond reasonable control.

Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded or to diminish mandatory legal rights of users.

These provisions do not replace liabilities or warranties that may be set out in a separate services agreement.

Personal information submitted through the website is subject to its Privacy Policy, alongside the laws applicable to the processing of that information.

The Privacy Policy is available in both languages:

These Terms may be updated when website features or the services presented change, or when necessary to respond to legal or operational requirements.

An updated version will be published on this page with a revised effective or last-updated date, depending on the change.

Changes do not affect existing contractual rights and obligations except as permitted by law or the relevant agreement.

Legal matters arising from use of the website are governed by mandatory laws and rules that apply, having regard to the nature of the relationship and the competent jurisdiction.

If a question or disagreement arises concerning use of the website, we encourage you to contact us first so that the matter can be clarified and an appropriate resolution explored.

This does not affect any legal right to approach the competent authorities.

Disputes relating to contracted projects or services are governed by the relevant project agreement, subject to applicable law.

For questions about using the website or these Terms and Conditions, you can reach us at:

We aim to review inquiries and respond according to their nature and available capacity.